Happy birthday Karen! Hope you are having a wonderful day!!

LinkedIn post inviting users for the session Applying Systems Theory to Wound Healing, with Elaine and Cathy Milne:

https://http://www.linkedin.com/posts/woundreference_woundcare-healthcareleadership-clinicalexcellence-activity-7448401194961682432-GkKD?utm_source=share&utm_medium=member_desktop&rcm=ACoAAACL29EBwTFi3xabDHRM7z9oStn3dXJ_wjk

Let’s invite our clients attending SAWC to join our Rapid Fire Poster Talk on Saturday, featuring our award-winning poster.

https://www.linkedin.com/feed/update/urn:li:activity:7448130256256839680

(Tomorrow I'll post another reminder for Elaine's presentation with Cathy Milne.)

Very nice testimonial from University of Maryland Baltimore Washington Medical Center

Hi Tiffany,

I am writing to share that I have accepted a new professional opportunity and today will be my final day serving as Nurse Manager of the UM BWMC Wound Healing Center. Hyperbaric Safety Director James Yoo (James.Yoo@umm.edu) will be stepping into the manager role moving forward. I also want to sincerely thank you for all of your support over the years; it has truly meant a great deal to our team. The resources from WoundReference were especially valuable in helping us successfully reopen our hyperbaric unit during a particularly challenging time without a medical director. Because of your support, we were able to move forward in an even stronger position.

I’ve genuinely appreciated working with you and wish you all the best in the future,

Ore Ezeigbo, MSN, RN, CWCN (she/her)

Nurse Manager – Wound Healing Center, WOC Nursing, Vascular Access Team, Outpatient Infusion Center

UM Baltimore Washington Medical Center

University of Maryland Medical System

410-787-4901 | ore-ofe.ezeigbo@umm.edu

It's official!

https://www.nawccb.org/nawco-certification-committee-education-eligibility-criteria/

very cool!

Nice! Way to go team :)

Hi all,

here's the link to the new Mobile Wound Care microsite:

https://woundreference.com/pro/mobile_wound_care

Hope you like it and feedbacks are welcome!

SPAM ALERT:

Hi all,

We’ve been receiving several spam emails lately (see one example below). Many of them are quite elaborate, and if we don’t pay close attention, it’s easy to mistake them for legitimate messages.
Please make sure to always verify the sender’s full email address (not just the display name) and stay alert if anything looks or sounds suspicious.

What to do when you identify a spam email:

- mark it as spam and block sender
- delete it
- never respond to a spam

We’ve just shared the blog and Linkedin post about the 2026 Medicare PFS Final Rule

Feel free to repost or like it:

https://www.linkedin.com/posts/woundreference_cy-2026-medicare-physician-fee-schedule-activity-7395140369480503297-kg_i?utm_source=share&utm_medium=member_desktop&rcm=ACoAAACL29EBwTFi3xabDHRM7z9oStn3dXJ_wjk

Awesome!

Feel free to repost or like it:

https://www.linkedin.com/posts/woundreference_woundcare-medicare-cms-activity-7393761496276566016-ILEO?utm_source=share&utm_medium=member_desktop&rcm=ACoAAACL29EBwTFi3xabDHRM7z9oStn3dXJ_wjk

Also, very awesome testimonial from Nuvance, provided to Tiff during her most recent CSR9 - way to go!

“Department of Health - DOH was onsite at Danbury, and needed to see staff competency, the ease of jumping in and showing competency to the reporting room was amazing, and it made our day so much easier!” Russell Newman Manager - Wound Care Business East Northwell Health, Nuvance Health

Very nice post and comment!

Hi team!

Today we’ve deployed our AI assistant, which will handle users’ questions about the platform. All the information comes from the support topics we’ve been reviewing over the last few weeks (thanks to everyone who helped with this!).

If you’d like to test it, feel free to ask questions—and please let me know if any answers are wrong or inaccurate, so I can update the knowledge base as needed.

You can find the AI Customer Agent on the lower left side of any page with woundreference.com/app in the URL.

When you click on the callout, a box will open with a welcome message:

So cool! Jeff just shared this with us -

3 of the team from a prospect HBO program are in the Safety Director course from International ATMO. They just sent Jeff this screen shot from one of the lectures ! Francois Burman himself is showing our GNG tool during his lecture! Francois Burman is the leading authority on HBO safety and helped us create the digital version of this risk assessment tool to determine what objects can safely go in the HBO chamber! Go team!!

Good morning! Just an fyi: I was working on Category A ceu certificates and compared 2023, 2024 and 2025 year-to-date.

2023 Category A certificates provided: 668 - average of 56 per month

2024 Category A certificates provided: 934 - average of 78 per month

2025 Category A certificates provided year-to-date: 561 - average of 140 per month

Good morning! Can you send avtivation links For Hutchinson Regional Medical Center to Nicole Cutler cutlern2@hutchregional.com and Stacy Bartholomew bartholomewsl@hutchregional.com

Thanks!

Is that posted on the WR FB page and linkedin?

We've just published a blog post on the Practice Innovation Award we will receive at the upcoming SAWC Spring 2025, please feel free to share!

https://woundreference.com/app/blog?id=woundreference-wins-award-at-sawc-spring-2025

New Feature Updates and Improvements - January 2025 

Thank you for your feedback during the CP Super User training sessions. We incorporated your insights and released the following updates over the weekend. Please test and provide feedback on these updates! Let us know if there are any additional priorities or issues that need attention.

CP Task Dashboard Enhancements

• Task Dashboard
  • Updated dashboard UI (you can go back to legacy view by clicking on 'Legacy dashboard' on the left column)

• Task Creation/Editing:

  • Assignor can more clearly see Assignee options when assigning task: 
    • Assign a shared task to one or more people
    • Duplicate the task and assign one task to each person
    • Duplicate the task and assign one task to each team member
  • Once task is assigned, it can now only be edited by task creators and account admins/managers, and no longer by assignees
• Pathway report: 
  • 'Report' button next to the pathway opens the pathway report

• Task Calendar: 

  • Calendar view: Improved navigation with dropdowns and clearly spelled-out month names.

Reports:

• Go to Settings > Reporting: Centralized links to reports on a new menu for easier navigation.

Safety Hub

• Adverse Event Forms:
  • Patient names: Patient name no longer required in form submission fields; patient name will display in Form Reports 

Messaging Enhancements

• Search Functionality:

  • Default search updated to "Search All Teams."
  • Enhanced global search with keyword highlighting, team/channel tagging, and visibility of main messages.

• Additional Features:

  • Added “Pin,” “Copy Message Link,” and “Admin Edit” options.
  • Improved delete functionality for messages.

Coming Soon (Next Release)

• Pathway Library and Courses updates under testing.

Hi team!
Great news! We had three abstracts accepted at prestigious conferences, all in partnership with ELCOS (Portuguese Wound Society):
1) WOCNext 2025: From adoption to adaption: a one-year follow-up on the usability, perception and adoption of Digital Interactive Clinical Pathways
2) 35th EWMA-GNEAUPP: Enhancing an AI-powered clinical decision support tool for user-centered wound care: a one-year follow-up
3) 35th EWMA-GNEAUPP: From adoption to adaption: a one-year follow-up on the usability, perception and adoption of Digital Interactive Clinical Pathways
It is an excellent opportunity for us to gain significant visibility among a highly qualified audience!

I invite you to explore our latest blog posts. In addition to our clinical content, we are now broadening our scope to feature topics that highlight our tools and resources, and current trends such as AI. I hope you find this new content valuable and engaging.

Optimizing Wound Care Training with WoundReference’s Competency Tool: A Modern Approach

Accelerating Wound Care Competency Development: An Innovative Solution for an Aging Society

The Promise and Responsibility of AI in Wound Care: Enhancing Clinical Decision-Making

Pioneering the Future: WoundReference Simplifies Artificial Intelligence (AI) in Wound Care at AAWC

PDGM and Wound Management: Where Does Your Home Health Agency Stand? A Guide to Self-Analysis

Also, follow us on LinkedIn and engage with our posts by liking and sharing them! Some of these articles are also published there.

Good morning! If anyone receives an email from "Human Resources (via Dropbox) ", please do not click as it seems like a phishing attempt

Body of the message says: 

• Human Resources (humanresourcegeneralist@mail.com) invited you to view the file "Remittance Payment Receipt.paper" on Dropbox.

Thank you!! 

Awesome customer testimonials received this week. Feeling thankful and proud of our team. Go Team! 

Shared by Crystal Birdsong, from ReSkin on 9/16/24:

As a daily user of Wound Reference, I want to express my most heartfelt gratitude for the professionalism, dedication and friendliness of the entire team. 

Elaine Song-owner has been 100% present and involved in ensuring  my company's success  with Wound Reference.

The Customer Support Team is incredibly efficient and always available to help my team.  I can honestly say the excellent standard of customer service, as well as their consistent follow up service, is the best that I have ever seen. I appreciate that so very much.

 Tiffany Hamm, CNO has exceeded all of my expectations from the very beginning. Her training, patience and knowledge of her product continues to exceed all of my expectations. Her commitment to Wound Reference shows in her passion for her company as well as the satisfaction that she gets when training others to succeed. 

Thank you so much to the Wound Reference team!

Crystal Birdsong NP-C

Shared by Jann Totzke Executive Director, Patient Care Services at Corewell Health on 9/17/24: 

We love Wound Reference! Thanks to Jeff, Tiff and the WoundReference team we were able to go through a successful UHMS reaccreditation last month!

Jann Totzke, Executive Director

Shared by K’Lynn Chamberlin, Advanced Wound Therapy, on 9/19/24: 

Wound Reference has been a great educational platform for our clinical staff. The competencies provided to our team have given us a foundation on which to build clinically.

The team at Wound Reference has been available to help us through the process of onboarding, learning, and teaching giving us extensive resources and one on one support.

As we grow and learn, our partners at Wound Reference are there with us every step of the way offering support and customized learning modules to help us maintain the highest level of clinical knowledge and understanding throughout our team! 

Thank you!!

K’Lynn Chamberlin

Clinical Educator

Pretty nice testimonial shared by Tiff, from Kathy Linde, manager at our institutional customer Emanate Health: 

Thank you Tiffany,

The timing of our meeting today was perfect.

Our Primary HBO Provider has been out for several months and my lead HBO tech is on a month long vacation.

Immediately after our meeting the covering Provider had a somewhat complicated HBO consult with numerous questions regarding use of chemo drugs while in chamber, diagnostic coding and clearing of a pacemaker.

We were able to easily find what we needed (and confirmed what I thought I knew) in the Wound Reference documents!

The peace of mind WR gives me is well worth the price!

Thanks again,

Kathy

PRO and Enterprise map to PRO on HS.  I'm now defaulting all account setups to Enterprise.  Leaving Host Plan drop list for now in case we need to segment accounts.

Added Multiselect, Checkbox List, Droplist and Short Text to quiz question type.  It does not save users checkbox list selections, just records Correct.  Short Answer and CheckboxList responses do not show on cross tab report.

Observed holidays

1. Monday, January 01 New Year’s Day
2. Monday, May 27 Memorial Day
3. Thursday, July 04 Independence Day
4. Monday, September 02 Labor Day
5. Thursday, November 28 Thanksgiving Day
6. Friday, November 29 After Thanksgiving
7. Wednesday, December 25 Christmas Day

Added Leave Request form to Featured Links panel on our CP member homepage. Submissions are logged and trigger notification to Elaine.   https://clinipaths.com/r?52687be9247  You can view leave requests at:  https://clinipaths.com/app/formdata?id=71&gid=2cf5bcc6-5204-4984-8a3e-b490813be725&title=Leave%20Request   Note that you can also edit vacation requests.

Congratulations Team!

We won the bronze medal in the JWC Awards 2024, Innovations in Wound Care Category!

Congratulations Tiff and Karen on this wonderful testimonial by US Wound Care and Hyperbaric Centers!!